Legal

Privacy Policy

Last updated: October 19, 2026

This Privacy Policy describes how Banter (“Banter,” “we,” “us”) collects, uses, and shares information when you use the Banter web app, browser extension, desktop app, or iOS app (collectively, the “Service”).

Questions or requests? Email [email protected].

1. Information We Collect and How We Collect It

Account information. When you sign up, we collect your email address and name. If you register with a password, it is stored securely hashed—never in plain text. If you sign in with Google or Apple, we receive the profile information and tokens those providers return to authenticate you and keep you signed in.

Content you create. This includes notes, folders, audio recordings, live dictation audio, transcripts of recordings or dictation, images and other attachments, assistant chat messages, search queries, speaker labels, and any context or instructions you write for the assistant. We collect this content when you create, upload, record, dictate, paste, attach, or send it through the Service.

Connected calendars and mail. If you connect Google Calendar, Gmail, Outlook Calendar, or Outlook mail, we receive account identifiers and authorization tokens and keep a synced copy of the service you enable. Calendar data includes event details and attendee information. Mail data includes messages, headers, recipients, folder information, and attachment metadata; attachment files are fetched and cached when the assistant or a connected AI reads them. Calendar and Mail are separate opt-ins. Banter also stores drafts you ask the assistant to prepare. Sending an email or creating a calendar event requires your confirmation on its draft card and the provider's additional permission when needed. See connected accounts for controls and sync limits.

Usage data. Server logs (IP address, request paths, timestamps, user agent) are generated automatically when you use the Service. On our marketing website (usebanter.ai) we use Google Analytics to understand aggregate traffic; the app itself (app.usebanter.ai) does not use third-party product analytics, advertising, or session-replay tools.

Recording and extension context. The browser extension and native apps record audio, screen/system audio when supported and selected, page context (URL and title), meeting metadata, and screenshots only when you start or enable a recording or capture feature. Banter does not collect browsing data outside of those active sessions. On Google Calendar and Outlook pages, the extension remembers the details of events you open in its own memory for up to a day, and sends Banter an event's details only when it matches a recording you start.

2. How We Use Your Information

• Provide the Service: store and retrieve your notes, recordings, and chats; transcribe audio; generate summaries and make your content searchable; respond to chat messages.
• Sync the calendars and mailboxes you connect, make their content available to the assistant and your connected AI clients, prepare drafts, and send emails or create calendar events when you confirm them.
• Authenticate you and keep your account secure.
• Communicate with you about your account, security, and material changes to the Service.
• Diagnose and fix bugs.

3. AI and Transcription Processing

We do not sell your data, and we do not permit third-party AI or transcription providers to use your content to train their models. Banter uses third-party AI and transcription providers to provide transcription, summaries, semantic search, image descriptions, speaker labeling, and assistant chat. Depending on the feature you use, Banter may send recordings, live dictation audio, transcripts, notes, connected email and calendar content, attachments/images, search queries, assistant messages, speaker audio clips, and relevant workspace context to providers including AssemblyAI, OpenAI, Anthropic, Google Gemini, Fireworks AI, Meta, xAI, and pyannote.ai.

By creating an account, signing in, or continuing to use Banter, you agree that Banter may process your content with these third-party AI and transcription providers to provide the Service. You can stop future AI or transcription processing by not using those features, deleting content, deleting your account, or contacting us at [email protected].

4. Sub-processors and Third Parties

We share the minimum data necessary with the following providers:

We require service providers that process user data for Banter to protect that data under contractual, security, and confidentiality obligations that provide the same or equal protection as described in this Privacy Policy and required by applicable law and App Store Review Guidelines.

Speaker matching may use voice-derived matching data from speakers you confirmed in transcripts or from sufficiently reliable meeting evidence to suggest names in later recordings. People shows whether a voice was remembered or learned automatically, and offers Forget for automatically learned voices. This data is scoped to your account, used only for speaker labels, and deleted according to our recording deletion rules.

5. Where Your Data Is Stored

Banter is hosted in the United States. We may expand to additional regions in the future and will update this policy if we do. Data is encrypted in transit and at rest.

6. Data Retention, Deletion, and Revoking Consent

You can move notes and folders to Trash, remove recordings, images, and files from notes, or delete your entire account at any time from the app. Deleting content also removes associated AI-generated outputs such as transcripts, summaries, embeddings, and speaker matching data from live systems where applicable. When you delete content:

• Notes and folders in Trash stay recoverable until you restore them or delete your account.
• When no note references a transcribed recording, including notes in Trash, Banter marks it for cleanup and removes it after a one-week recovery period. Restoring a reference before cleanup keeps the recording. Uploaded recordings that never finish processing are not covered by this cleanup and can remain until account deletion, even after their recording block is removed from a note.
• Images and files you remove from a note are removed from our live systems within a day, once no note or chat still contains them.
• Disconnecting Calendar or Mail removes Banter's synced copy and associated drafts for that connection. It does not delete the provider's original events or messages, or text already saved in your notes and chats. Disconnecting one service leaves the other connected.
• Deleting your account removes your content from our live systems immediately.
• Encrypted backups containing the data are purged within 30 days.
• We may retain a minimal record of the deletion event for security and audit purposes.

You may revoke consent for future AI or transcription processing by not using AI, recording, transcription, dictation, assistant, or speaker matching features, by deleting the content or account you no longer want processed, or by contacting us at [email protected]. Revocation does not affect processing that already occurred before revocation.

7. Your Rights

You may, at any time:

• Access the data we hold about you.
• Export your notes, recordings, and transcripts.
• Correct account information from your settings.
• Delete your account and all associated content.
• Disconnect Google sign-in, which revokes the OAuth tokens we hold.

Email [email protected] for any request we don’t expose in the app. Depending on your jurisdiction (e.g., GDPR, CCPA), you may also have rights to data portability, restriction of processing, and to lodge a complaint with a supervisory authority.

8. Recording Consent

Banter lets you record audio (in-person, calls, meetings). You are responsible for complying with applicable recording-consent laws in your jurisdiction and the jurisdiction of anyone you record. Some places require all-party consent. Banter does not notify other participants on your behalf.

9. Security

We use industry-standard measures: encryption in transit and at rest, hashed passwords, token-based authentication, and access controls on production infrastructure. No service can guarantee absolute security; please use a strong unique password and keep your sign-in credentials private.

10. Children

Banter is not directed to, and we do not knowingly collect data from, anyone under 16. If you believe a child has provided us with information, email us and we will delete it.

11. Google API Services User Data Policy

Banter’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google sign-in only to authenticate you; we do not use Google profile information for advertising, and we do not share it with third parties except as required to provide the Service or by law.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be announced in-app or by email at least 7 days before they take effect. Continued use of the Service after a change takes effect constitutes acceptance.

13. Contact

Email: [email protected]