Privacy and recording

Banter records conversations, so it’s held to a higher bar than a notes app. Here’s the deal, stated plainly.

You start every recording

Nothing captures on its own. The recording controls, the extension, the desktop app, the watch — every one of them records only when you tell it to, for that session. There is no always-on listening.

What’s stored

• Recordings — the audio you captured, kept so you can replay it and jump to transcript moments.
• Transcripts and summaries — the processed text of your recordings.
• Notes, images, tasks — what you put in the workspace.
• Voiceprints — Banter can keep a voice reference after you confirm a speaker, or learn one from sufficiently reliable meeting evidence, to suggest the person in later recordings. People shows whether a voice is remembered or learned automatically; an automatically learned voice has a Forget action. The voice reference is deleted along with the recording it came from.

Transcription and AI features are provided by external AI providers, which process your content only to provide those features — your recordings aren’t training material or ad inventory.

Connected accounts

When you enable Calendar or Mail for a connected account, Banter stores a synced copy of the selected service’s data so you and the assistant can use it. Calendar and Mail are separate choices. Disconnecting removes Banter’s synced copy and associated drafts; it leaves the provider’s original events and messages in place.

Removed recordings and files are erased

When no note references a transcribed recording, Banter marks it for cleanup and removes its audio after a one-week recovery period. A note in Trash still counts as a reference, and restoring a reference before cleanup keeps the recording. Uploaded recordings that never finish processing are not covered by this cleanup and can remain until you delete your account, even after their recording block is removed from a note.

Images and PDFs you remove from a note are erased from storage too, within a day, once no other note or chat contains them. Deleted notes and folders go to Trash with everything in them and stay there until you restore them — they are never erased on a timer.

Your data is not for sale

No selling, no sharing with advertisers, no mining your customer calls for anything other than the features you asked for. The privacy policy is the formal version.

Bot-free is not the same as secret

Banter’s “stealth” is about mechanics, not concealment: no bot joins your call, nothing announces itself to the other side, and you’re not asking meeting hosts for permission to run software in their call. That’s a statement about how capture works — not a license to record people without their knowledge.

• Tell participants you’re capturing notes. It’s rarely a problem; it’s usually a feature (“I’ll send you the follow-up”).
• Recording-consent laws vary by region — some require everyone’s consent, and it can depend on where they are, not just where you are. Know the rules that apply to your calls.
• Your company may have its own policy for customer calls. Check it once, then relax.

If a conversation shouldn’t be recorded, don’t record it — dictate a debrief right after instead. You lose the quotes; you keep the context.