Privacy and recording

Banter records conversations, so it’s held to a higher bar than a notes app. Here’s the deal, stated plainly.

You start every recording

Nothing captures on its own. The mic button, the extension, the desktop app, the watch — every one of them records only when you tell it to, for that session. There is no always-on listening.

What’s stored

• Recordings — the audio you captured, kept so you can replay it and jump to transcript moments.
• Transcripts and summaries — the processed text of your recordings.
• Notes, images, tasks — what you put in the workspace.

Transcription and AI features are provided by external AI providers, which process your content only to provide those features — your recordings aren’t training material or ad inventory.

Deletes are real

Deleting a recording removes the audio from storage — not just the reference to it. Deleted notes and recordings go through a short grace period (so a slip or a misbehaving agent isn’t instantly destructive), then they’re permanently removed.

Your data is not for sale

No selling, no sharing with advertisers, no mining your customer calls for anything other than the features you asked for. The privacy policy is the formal version.

Bot-free is not the same as secret

Banter’s “stealth” is about mechanics, not concealment: no bot joins your call, nothing announces itself to the other side, and you’re not asking meeting hosts for permission to run software in their call. That’s a statement about how capture works — not a license to record people without their knowledge.

• Tell participants you’re capturing notes. It’s rarely a problem; it’s usually a feature (“I’ll send you the follow-up”).
• Recording-consent laws vary by region — some require everyone’s consent, and it can depend on where they are, not just where you are. Know the rules that apply to your calls.
• Your company may have its own policy for customer calls. Check it once, then relax.

If a conversation shouldn’t be recorded, don’t record it — dictate a debrief right after instead. You lose the quotes; you keep the context.